A tenancy rarely falls apart over the tenancy agreement. It falls apart at the deposit return, months later, when nobody can remember what the kitchen looked like on day one. The move-in stage is where you build the evidence that protects you, and where you set the tone for how the tenant treats the property. Get the sequence right and most arguments can be settled with a document rather than a debate.
Some items cannot legally wait until the tenant has settled in, so start here. In England, complete Right to Rent checks on every adult who will live at the property and keep dated copies with the documents you used. Give the tenant the current version of the How to Rent guide rather than an old PDF saved on your desktop; it is updated periodically and you want the live one.
An Energy Performance Certificate must be provided free of charge before the tenancy starts. If the property needs a licence, whether an HMO licence or a selective licence from the council, it has to be in place before you take any rent. Then check the tenancy agreement itself: correct names, rent amount and payment date, term, deposit figure, notice periods, and who is responsible for what.
Scotland and Wales run their own rules on registration, licensing and deposits, so if you own across borders, work from the current guidance for each nation rather than assuming England's system applies.
In England, a deposit is capped at five weeks' rent where the annual rent is under £50,000, and six weeks above that. Once you receive it, you have 30 days to protect it and serve the prescribed information. Miss that window and a tenant can apply to the court for the deposit's return plus compensation of up to three times its value.
If you take a holding deposit, it is capped at one week's rent in England and must be refunded or put towards rent or the deposit once the agreement is signed. This is general guidance rather than legal advice, and deposit rules differ across the UK, so check the current position or speak to a professional before relying on it.
An inventory is not paperwork for its own sake. It is the reference point for every deposit deduction you might ever need to justify. Write it room by room, date it, and be specific. "Worn" tells a dispute adjudicator nothing; "three-inch scratch on the lower left of the front door, photographed" does.
Ask the tenant to sign and date it. If they will not, record that in writing and give them a short window, a week is reasonable, to send back comments. A signed inventory that both sides have seen is worth far more than a perfect one the tenant never read.
These are the documents that carry real consequences if they lapse, so diarise them well ahead and keep everything in one folder with expiry dates.
Meet at the property rather than posting keys through a letterbox. Walk the inventory together and agree the condition while everyone is standing in the room. Take the meter readings in front of the tenant. Hand over keys, count them aloud, and show where the stopcock, fuse box, boiler controls and alarm panel are.
Explain the practicalities that generate the most phone calls: bin collection day and bin store, parking arrangements, how to report a repair, and the date and method for rent. Leave a one-page welcome sheet with your contact details, the deposit scheme name, and the documents they should already have: gas record, EPC, EICR, How to Rent guide and prescribed information. Follow up with an email the same day summarising what was handed over, so there is a dated record.
The day before, do a final walk through the property and fix the small things that undermine a good handover: a dripping tap, a dead lightbulb, a bin that has not been emptied. Confirm your folder holds the signed inventory, the deposit certificate, the prescribed information, the certificates and the meter readings. Set reminders six weeks before each certificate expires, and again for the deposit scheme's annual confirmation.
One folder, one set of photos, one signed inventory. A tenancy that starts with clean paperwork is far easier to end well.
Photo: Thirdman / Pexels